Return and Refund Policy

Last update December 12, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for an exchange only. Please see below for more information on our return policy.


All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Switch On

Attn: Returns


C1-41, Block-A, Gulshan-e-Millat Sector 10 Korangi Industrial Area Karachi, Sindh 74900


Please note, we will be happy to assist the purchaser in order to picking up the damaged/not working product from their home address however, if customer changes their mind and would like to exchange product within 3 days from the day of delivery then they will be responsible for all return shipping charges.


After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Purchased item can only be replaced if found damaged/not working state. Warranty is void if SwitchOn label on the product is removed.


If you have any questions concerning our return policy, please contact us at:


Shopping Cart

We deliver in 4 hours in Landhi, Korangi, Shah Faisal and Malir ordering before 4 pm.